Navigating the Get My Payment Tool

Navigating the Get My Payment Tool

For those taxpayers who qualify for an Economic Impact Payment, the IRS has now unveiled a new web page on the IRS website. On this “Get My Payment” tool, taxpayers who have filed either a 2018 or 2019 income tax return can find out if they qualify for the Economic Impact Payment, see if it has been mailed, and enter their banking information if needed.

What You’ll Need

First, have either the taxpayer’s 2018 or 2019 tax returns on hand. Once inside the tool you’ll be asked to supply the Adjusted Gross Income as shown on the Form 1040 as a way to verify the taxpayer’s identity.

You’ll also need the other, more usual information: name, Social Security number, address, and so on.

Getting to the tool is straightforward. Go to the IRS website,, and click on the “Get Info on Economic Payments” link on the main page. That leads to the “Economic Impact Payments web page.

In the center column, you’ll see a blue “Get My Payment” button. Click here to continue.

Patience May Be Needed

Now you’re on the Get My Payment web page, and it confirms that you’re in the right place to get information about:

  • Your payment status
  • Your payment type
  • Whether the IRS needs more information from you, including bank account information

Select the blue “Get My Payment” button to actually enter the application.

Here’s where the patience part comes in. Given the fact that thousands – maybe hundreds of thousands – of taxpayers are trying to get this information all at the same time, it stands to reason it may take a while to actually get in.

When we tried, the wait time was somewhere between seven and 10 minutes. The good news is, you don’t have to leave the page, then come back through those blue buttons again. Instead, you’re automatically put “in line,” basically an electronic queue, that allows you to stay on that web page while you wait. The page will tell you when you can proceed.

You’re In!

Once into the tool’s main page, the rest is pretty simple. The usual identification information is first, name, address and SSN. Another blue button to Continue, and the rest of the functions appear after the AGI and any other needed information is entered.

We were impressed by how straightforward the entire process is, as well as by the clarity of the Help text for entering banking information.

All in all, it took far more time to wait for our turn on the web tool than it took to complete it.

Now, all that’s left to do is sit back, and wait for that deposit.

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Six States Could Tax Economic Impact Payments

Six States Could Tax Economic Impact Payments

The Economic Impact Payment (EIP) program designed to ease the shock of halted employment during the coronavirus-related isolation period could experience some unexpected loopholes.Jared Walczak of the Tax Foundation, one of the nation’s top tax policy centers, says that he found six states that could wind up taxing at least some of their citizens’ EIPs.


The payments are authorized by the recently passed Coronavirus Aid, Relief, and Economic Security Act (called the CARES Act), which grants up to $1,200 to each adult individual who qualifies and up to $2,400 for those married couples filing jointly. In addition, there’s an additional $500 for each qualifying child under 17. All this phases out for higher wage earners.

While it sounds simply like free money, it’s actually designed as a refundable tax credit: The payments don’t qualify as taxable income on the state or federal levels. That is, unless the taxpayers live in Alabama, Iowa, Louisiana, Missouri, Montana, or Oregon.

Walczak says a little explanation is in order, and we agree.

“Technically, these rebates are a refundable tax credit for tax year 2020 (the tax return you file in April 2021). However, they are being paid out in advance based on your most recently filed tax returns (2018 or 2019 tax year) to get them to you immediately. It is not an advance on any existing credit, or on your 2020 tax refund; it’s a new credit, tied to 2020 taxes, being paid out in advance,” Walczak writes.

At higher incomes, the credit phases out. If a taxpayer’s income is lower in tax year 2020 than it was in the tax year when the original EIP was calculated, they can claim the residual amount on their 2020 return.

In the same vein, families grow, so some people will have dependents to claim on their 2020 returns who weren’t around to be claimed previously. That entitles the taxpayer to a larger benefit. Again, Walczak writes, the difference can be claimed as a refundable credit in 2020.

Keep in mind nobody has to return any of these payments if they would have been entitled to less of a payment using a 2020 income figure versus income from 2018 or 2019 when the credit was figured.

When the Check Arrives

When a taxpayer gets their Economic Impact Payment, it doesn’t reduce how much the taxpayer owes in tax. It’s viewed as being a stand-alone payment, separate from the tax calculations. However, if the taxpayer has an additional amount to claim the following year, that leftover comes as a tax credit that does reduce their income tax liability for the 2020 tax year.

For the six states we mentioned, that’s when the going gets a little bumpy.

Each of those six, Walczak writes, offers a deduction for federal taxes paid—in varying degrees. When taxpayers figure their taxable income for state purposes, they subtract the amount they owe in federal taxes.

“This is already a peculiar policy, as it essentially turns state income taxes into the mirror image of the federal code: things that increase your tax liability at the federal level reduce your state income tax liability, and vice versa,” Walczak writes. “Taking a federal child tax credit, for instance, means that you pay more in state taxes. (You still benefit overall; the federal savings are larger than your additional state tax burden.)”

Besides, having more of their income fall into a higher federal income tax bracket lowers a taxpayer’s effective rate at the state level.

The Tax Foundation figures all six states would be in better shape if they raised the same amount of tax revenue with lower rates but no federal deduction.

Iowa and Missouri, Walczak writes, have taken steps in that direction; Iowa’s deduction goes away in a few years and Missouri now has its deduction phased out for upper incomes as part of a tax reform package.

But even with those recent steps, Walczak says those six states have an unforeseen consequence to deal with: any residual amount of the rebate their residents claim on their 2020 taxes will reduce their federal income tax liability—but also will increase the amount of tax they’ll pay to the state.

Do any of the six states actually intend to tax their taxpayers’ Economic Impact Payments? Walczak sees this as unlikely. But he thinks a better idea is to have state lawmakers specifically exempt EIPs from state tax. Then, he says, everybody can let the dust settle before a conversation can start on whether to allow federal deductibility at all on the state level.

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“Get My Payment” Goes Live on

“Get My Payment” Goes Live on

Last week saw the IRS announce two new online resources for Economic Impact Payments (EIPs): the Non-Filers: Enter Payment Info Here and Get My Payment tools. On Wednesday, April 15, Get My Payment went online, providing EIP recipients a convenient way to set up direct deposit for and track the status of their payment.

Why did the IRS create the Non-Filers: Enter Payment Info Here and Get My Payment tools?

As noted in a previous blog, Non-Filers: Enter Payment Info Here was designed to help a specific subset of Americans send the IRS the information it needs to determine EIP eligibility: those who don’t normally file a tax return and aren’t a Railroad Retirement, Social Security, Social Security Disability, Supplemental Security Income, or Veterans Association benefits recipient. 

This IRS announcements are tinged with a sense of urgency that directly stems from three problems:

  1. The first round of payments was scheduled to begin April 13, 2020
  2. Affected non-filers weren’t sure how to provide the IRS with the information required to qualify for EIP
  3. The IRS is currently grappling with logistical issues caused by social-distancing policies

Despite these difficulties, the IRS successfully collaborated with members of the tax industry to quickly develop and release Non-Filers: Enter Payment Info Here ahead of the Monday deadline. And the Wednesday release of Get My Payment addresses the other side of the coin: tracking the status of those scheduled payment.   

What does the Get My Payment tool do?

Filers who log into Get My Payment can use the new tool to track the status of their Economic Impact Payment and—if the payment isn’t already on the way—sign up to receive it via direct deposit. To use either service, you essentially fill out an online questionnaire.

To track the status of your EIP, the IRS says that users need to enter information that was included with a recently filed return or submitted to the Non-Filers: Enter Payment Info Here tool, like their Social Security number, date of birth, and mailing address. (The IRS notes that—like Where’s My Refund, the agency’s tax-refund tracking tool—Get My Payment is only updated once per day.)

When it comes to signing up for direct deposit in Get My Payment, the IRS says users should expect to provide this banking information:

  • Their Adjusted Gross Income from their most recent tax return submitted, either 2019 or 2018
  • The refund or amount owed from their latest filed tax return
  • Bank account type, account and routing numbers

On Friday, Taxing Subjects contributor Bob Williams will share his personal experience using Get My Payment, so be sure to check back with us to hear a first-hand account of the new IRS resource.

Source: IR-2020-72

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IRS Announces Automatic EIP for Supplemental Security Income Beneficiaries

IRS Announces Automatic EIP for Supplemental Security Income Beneficiaries

Filers Receiving Supplemental Security will automatically get an Economic Impact Payment.

When Treasury Secretary Stephen Mnuchin announced the Economic Impact Payments, filers had questions about qualifying for and receiving the payment. The IRS has repeatedly explained that most taxpayers will automatically receive an EIP, while also acknowledging that a subset of non-filers will need to provide some qualifying information.

Following yesterday’s announcement, the group of non-filers who will automatically receive an EIP now includes Supplemental Security Income beneficiaries. As with previous additions to the “automatic payment category,” the IRS said this move was made possible by interagency cooperation.  

How much money will SSI beneficiaries get in their Economic Impact Payment?

“SSI recipients will receive a $1,200 Economic Impact Payment with no further action needed on their part,” the IRS assured in the Wednesday release. While that covers individual SSI recipients, those with dependents under 17 will need to provide the IRS with more information to qualify for an additional $500 payment.

The IRS suggests using the Non-Filers: Enter Payment Info Here tool to make sure qualifying dependents are claimed. Unfortunately, SSI beneficiaries with dependents who wait to send the IRS this information will have their additional $500 payment delayed.

How will SSI beneficiaries receive their Economic Impact Payment?

SSI recipients will receive their Economic Impact Payment via the method they have chosen for their SSI benefits. However, the IRS clarifies that the payment will not come from the Social Security Administration, noting that “recipients will generally receive the automatic payments by direct deposit, Direct Express debit card, or by paper check.”

Important: SSI beneficiaries receiving their EIP via Direct Express debit card who claim a qualifying dependent will need to follow a special set of instructions from the IRS, which the agency says will be published soon.

Check out previous Taxing Subjects blogs about the Economic Impact Payments:

New Resources

COVID-19 Scam Information

Source: IR-2020-73

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TIGTA Says This Tax Season Presents Uphill Climb to IRS

TIGTA Says This Tax Season Presents Uphill Climb to IRS

“Unlike any other filing season, the IRS is having to take unprecedented and drastic actions to address Coronavirus Disease 2019 (COVID-19) to protect the health and safety of its employees and the taxpaying public.”

With that, the Treasury Inspector General for Tax Administration (TIGTA) opened its interim report on the 2020 tax filing season.

The 24-page report gives the agency credit where it is due, but also gives readers a sense there’s trouble waiting in the wings. “The actions the IRS is taking in response to this pandemic will affect its ability to provide timely customer service and tax return processing,” the report warns.

The actions the IRS has taken so far, such as closing Tax Processing Centers, Taxpayer Assistance Centers, and other offices across the U.S., along with taking employees out of IRS offices and mandating they work from home, are all meant to protect IRS staff and taxpayers alike from the coronavirus’ spread.

But what’s likely to help slow the virus could also hinder how the IRS processes tax returns and handle taxpayer questions.

Tax Changes Present Challenges

The IRS has to follow whatever changes are set forth by any legislation passed since the previous tax year, or provisions of older laws that now come into play. TIGTA says the IRS this year faced a number of tax changes, mandated by a host of tax-related legislation:

  • Further Consolidated Appropriations Act (2020)
  • Taxpayer First Act (2019)
  • Budget Bipartisan Act (2018)
  • Tax Cuts and Jobs Act (2017)
  • Protecting Americans from Tax Hikes Act (2015)
  • The Patient Protection and Affordable Care Act (2010)

These new tax provisions set the stage for a perfect storm of sorts for the IRS, mandating numerous changes and updates to tax law before the procedural upheaval forced by the pandemic.

Processing Tax Returns

Along with updates to processes and procedures mandated by changes in the law, the IRS also made extensive changes to the Form 1040, U.S. Individual Income Tax Return, and the schedules associated with it. Three of  the six Form 1040 schedules that were unveiled as new for Tax Year 2018 are now obsolete. Information from the discontinued schedules is now included on other existing schedules, or on the revised Form 1040 for Tax Year 2019.

Legislation also required the IRS to create the new Form 1040-SR for use by taxpayers age 65 or older to file their individual income tax returns. All the changes to the Form 1040 varieties required the IRS to update tax forms, instructions and publications.

The audit report says to date, the IRS has processed about the same number of tax returns as it processed this time last year—about 59 million returns. Refunds, however are down about 2% both in number and amounts from the previous year’s level at this time.

The IRS expects to get a total of some 155 million individual tax returns during calendar 2020, so that means about 96 million tax returns still have to make their way to the IRS.

Enter COVID-19

Throw into this mix precautions aimed at slowing the spread of the novel coronavirus, or COVID-19. These measures were undertaken to protect the health and safety of IRS employees as well as taxpayers. In early March, the IRS workforce was informed of the coronavirus threat and was directed to the Centers for Disease Control and Prevention website and an internal IRS website on COVID-19.

By March 13, it was time to clear the office; Commissioner Chuck Rettig ordered implementation of a number of previsions. They included maximizing telework flexibility for eligible employees Service-wide, expanding leave flexibility, reducing in-person contacts for all front-line employees with face-to-face interaction with taxpayers, implementing travel restrictions, and providing access to hygiene products to protect the health of employees and taxpayers entering facilities.

For any IRS location not already closed, the agency is also reducing staffing by about 50% to enhance social distancing for those who perform mission-critical work at the Tax Processing Centers. Processing of paper returns has been discontinued for the foreseeable future.

Despite the dispersed workforce, the IRS has also been tasked with sending out millions of economic stimulus payments to taxpayers.

Providing Customer Service

TIGTA, like the IRS, sees the IRS website as the most successful self-assistance option for taxpayers. Nearly 292 million visits were logged by this filing season as of February 28. The audit gave IRS good marks for the online tools available on the website.

Other attempts at assistance, though, aren’t so successful.

Because of the impact from the coronavirus, the IRS has shut down its central toll-free assistance number, opting instead to direct taxpayers and tax pros to an automated system, or to the IRS website for answers.

During the time when the help line was in operation, it fielded some 17 million phone calls during business hours up to February 28. Of those calls, about 8 million were answered with the automated system and another 4 million with human operators. The Inspector General faulted the IRS however, because the level of service put forth by the IRS was higher than the figure the auditors calculated.

Since then, the IRS has begun testing options for telephone assistors to work from home or from other offices. The auditors said they will continue to evaluate the agency’s efforts going forward.

Other Issues

TIGTA also says a tip led them to find some sloppy security at tax processing centers. Apparently a referral in January told of the potential for theft of taxpayer data from unsecured waste containers for sensitive documents. Investigators carried out overnight checks at the Austin, Texas; Fresno, Cal.; Kansas City, Mo.; and Ogden, Ut. Tax Processing Centers in February.

Out of a total of 185 sensitive document waste containers found, 56 or 30% were unlocked; 34 of those were unattended. Two more containers, while locked, were so full documents could be pulled out from the slot without opening the container.

Investigators also found taxpayer data on employees’ desks, in common areas accessible to anyone, and in recycling bins next to employees’ desks.

IRS management is working with the Inspector General’s Office to rectify the situation.

The overall conclusion to all these factors is obvious: with a much smaller workforce available to do a bigger-than-anticipated workload, something may have to give. The audit, unfortunately, can’t give us any direction in that; it can only determine that a situation exists. Until then, the men and women of the Internal Revenue Service will have to do what they’ve done in tax seasons past: Keep calm and carry on.

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IRS Expands More Tax Deadlines

IRS Expands More Tax Deadlines

The Internal Revenue Service says it is extending additional tax deadlines for individuals and businesses.

This latest Notice 2020-23, builds on the original announcement that taxpayers have until July 15 to file and pay federal income taxes. No penalties or interest will be due for filing or paying late. The update expands the original relief to additional returns, tax payments and other actions.

The extensions now generally apply to all taxpayers who have a filing or payment deadline falling on or after April 1 and before July 15.

Individuals, trusts, estates, corporations and other non-corporate tax filers qualify for this expanded timetable. This means anyone — including those Americans who live and work abroad — can now wait until July 15 to file their 2019 federal income tax return and pay any tax due.

Further Extension Available Beyond July 15

Individual taxpayers who need additional time to file beyond the expanded July 15 deadline can request an extension to October 15 by filing Form 4868 using their tax professional, tax software or online provider. Businesses who need extra time can request their extension using Form 7004.

Remember than an extension to file past the expanded deadline of July 15 does not give an individual or business more time to pay beyond July 15. Those with estimated tax liabilities should pay any taxes owed by the July 15 deadline to avoid additional interest and penalties.

Estimated Tax Payments

Notice 2020-23 also extends relief to any estimated tax payments that would otherwise be due on June 15, 2020. Any individual or corporation that has a quarterly estimated tax payment due on or after April 1 and before July 15 can wait until July 15 to make that payment, without penalty.

Unclaimed Refunds from 2016

Normally, April 15 would be the deadline to claim a refund from 2016 tax returns. With this latest Notice, that has been extended to July 15. The law provides a three-year window of opportunity to claim a refund. If a return isn’t filed within three years, any refund money becomes property of the U.S. Treasury. Taxpayers are required to properly address and mail the return and to ensure it is postmarked by the July 15 date in order to qualify.

Assistance for Taxpayers

The IRS has closed down its telephone support lines for taxpayers due to the coronavirus pandemic. The agency says normal operations will resume “when possible.”

In the meantime the IRS website offers a variety of online tools that can help taxpayers find answers to their tax questions. Search the Interactive Tax Assistant, Tax Topics, Frequently Asked Questions, and Tax Trails to get answers to common problems. Those who have already filed can check their refund status by visiting

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